Submit a request
Use our online request forms for most types of assistance - moving home, getting help, order enquiries, appointment changes and much more. We'll work on it offline and back to you ASAP.
Chat with us
Our general and pre-activation enquiry hours are available via live chat from 8am - 10pm AEDT Monday to Friday.
Need technical support?
Our Technical Support team is available
- Monday - Friday 8am - 10pm AEDT
- Saturday 8am - 8pm AEDT
- Sunday 8am - 5pm AEDT
- Public Holidays 8am - 5pm AEDT